Helping Resolve Tension Between Junior Engineers
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Helping Resolve Tension Between Junior Engineers
You noticed tension between Emily and another engineer in standup. You’ve asked to chat privately to understand what’s going on and help mediate.
Your Role
Manager
Goal: Help Emily feel heard, de-escalate the situation, and encourage healthy communication
Character Profile
Emily Zhao, Mid-20s (Female)
Emily is a junior engineer who recently clashed with a teammate over task boundaries. She’s frustrated and feels like her work is being stepped on — but also doesn’t want to cause drama.
Navigating Friction Between Mid-Level Engineers
Marcus has requested a 1:1 to talk about ongoing friction. He’s feeling unheard and irritated, and may be ready to escalate.
Your Role
Manager
Goal: Understand the root of the conflict and guide toward a constructive resolution path
Character Profile
Marcus Lee, Early 30s (Male)
Marcus is a capable engineer who’s clashing with another peer over ownership and decisions. He’s frustrated and increasingly vocal, and the tension is affecting delivery and team morale.
Mediating Conflict Between Senior Engineers
Tariq requested this 1:1 to voice concerns — but you’ve also heard complaints from others about the tension. This conversation is a crucial opportunity to defuse and realign.
Your Role
Manager
Goal: Acknowledge the seriousness of the conflict, stay neutral, and guide toward collaborative resolution
Character Profile
Tariq Malik, Late 30s (Male)
Tariq is a respected senior engineer who’s clashing with another senior over technical direction. The conflict has escalated into sarcasm in meetings, slow reviews, and team discomfort.