Facilitating a Retro After a Miscommunication
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Facilitating a Retro After a Miscommunication
You’re facilitating this retro. People are being polite, but everyone knows something was off. You want to invite healthy reflection.
Your Role
Retro Facilitator / Engineer
Goal: Surface the issue constructively and keep the team from reverting to silence or blame
Character Profile
Team Ember ()
Last sprint included a miscommunication around a feature deadline. One person stayed late multiple nights. Feelings are mostly calm now, but there’s a bit of lingering tension in the room.
Facilitating a Retro With Growing Frustration Over Ownership
You’re running the retro. You need to let frustration surface, but steer the conversation toward understanding — and action.
Your Role
Retro Facilitator / Tech Lead
Goal: Guide the group from blame to shared clarity and commitments
Character Profile
Team Apex ()
Sprint goals were unclear. People doubled up on some work while other things fell through. Now, in retro, multiple teammates are bringing up 'ownership' and 'accountability' — and tone is getting sharper.
Facilitating a Retro on the Edge of Open Conflict
You’re leading this retro. You can’t avoid the tension — but you must lead through it with calm, structure, and presence.
Your Role
Retro Facilitator / Tech Lead
Goal: De-escalate the heat while still allowing real feedback and accountability
Character Profile
Team Pulse ()
A major release failed. Tempers flared during the sprint, and now in retro, teammates are clearly irritated — making pointed remarks, interruptions, and passive-aggressive comments.