Roleplay Scenario
Scenario Overview
Giving feedback is a vital skill, but it can be tricky when the recipient becomes defensive. This roleplay helps you practice delivering feedback constructively and learn how to respond when someone reacts defensively. The goal is to build a culture of open communication and continuous improvement.
Roles & Setup
Role A – Feedback Giver (You)
You have feedback to share with a colleague who recently delivered a project with some issues.
Your goal: Deliver feedback constructively and navigate any defensive reactions.
Role B – Feedback Receiver
You’re receiving feedback about a recent project. You value your work and might feel defensive.
Your goal: Listen to the feedback without shutting down or becoming overly defensive.
Suggested Openers
Feedback Giver:
- “Hey, can we chat about the recent project? I have some thoughts that might help us do even better next time.”
- “I wanted to discuss some observations from the last project. I think there are ways we can improve together.”
Feedback Receiver:
- “Sure, I’m open to feedback. What’s on your mind?”
- “Okay, let’s talk. I’d like to hear your perspective.”
Sample Roleplay in Action
Feedback Giver:
“Hey, thanks for catching up with me. I wanted to talk about the recent project. Overall, it went well, but I noticed a couple of things we could improve.”
Feedback Receiver:
“I put a lot of effort into that project. What specifically did you notice?”
Feedback Giver:
“Absolutely, I saw how much effort you put in. One thing I noticed was that the timelines were tight, which led to some last-minute changes. How about we plan for a bit more buffer time in the future?”
Feedback Receiver:
“I did my best with the time I had, but it was a lot to juggle.”
Feedback Giver:
“I get it—it was a big task. Maybe we can talk about ways to manage the workload or get some extra hands on deck. I’m here to support you in finding ways to make these projects run more smoothly.”
Feedback Receiver:
“Okay, that makes sense. I guess I could have asked for more help. I’ll definitely think about it for next time.”
Feedback Giver:
“Great, and feel free to reach out anytime. We’re all here to support each other.”
Feedback Receiver:
“Thanks for the feedback. I’ll work on planning better for the next project.”
Post-Scenario Tools
Curveball Mode (Optional)
Throw in one of these during the roleplay to test adaptability:
- The receiver interrupts frequently or dismisses the feedback.
- The giver inadvertently sounds overly critical or harsh.
- A third party joins and takes sides.
Reflection Checklist
As the Feedback Giver:
- Did you use “I” statements to express observations?
- Did you focus on specific behaviors or outcomes rather than personal attributes?
- Did you suggest actionable improvements?
As the Feedback Receiver:
- Did you listen actively without interrupting?
- Did you avoid taking feedback as a personal attack?
- Did you ask clarifying questions if needed?
Common Mistakes to Avoid
- Providing vague or non-specific feedback
- Letting the conversation become personal or confrontational
- Overloading with too much feedback at once
Pro Tip
Remember, the goal of feedback is mutual growth and improvement, not criticism. Approach these conversations with empathy and a teamwork mindset to foster a positive outcome.