Roleplay Scenario
Scenario Overview
You’ve received feedback from a skip-level leader—someone two levels above you in the hierarchy. The feedback is constructive and suggests areas where you can grow. It’s important to discuss it with your direct manager to better understand and apply it effectively.
Your goal is to approach this discussion with an open mind, seeking clarity and guidance without becoming defensive.
Roles & Setup
Role A – Engineer (You)
You’ve received feedback from a skip-level leader.
Your goal: Discuss the feedback with your manager, show openness, and seek guidance on improvement.
Role B – Direct Manager
You’re aware of the feedback and are here to help your report navigate it constructively.
Your goal: Provide support, clarify expectations, and guide development.
Suggested Openers
Engineer:
- “I’d like to chat about the feedback I got from [Skip-Level Leader]. I’m keen to understand it better and see how I can improve.”
- “Can we discuss the feedback from [Skip-Level Leader]? I want to make sure I’m aligned with the team’s goals.”
Direct Manager:
- “Sure, let’s go over the feedback and see how we can turn it into a plan for your growth.”
- “Absolutely, let's break it down and focus on how you can make the most of it.”
Sample Roleplay in Action
Engineer:
“I got some feedback from [Skip-Level Leader] about how I communicate during team meetings. They suggested I could be clearer and more concise. How can I work on that?”
Direct Manager:
“That’s a good point. Being clear and concise helps everyone stay on the same page. Maybe try jotting down key points before meetings. What do you think?”
Engineer:
“I think that’s a good idea. Sometimes I go into too much detail and it might be overwhelming. I’d like to work on organizing my thoughts better.”
Direct Manager:
“Great. How about you aim for concise updates in the next few meetings? We can touch base afterward to see how it’s going.”
Engineer:
“That sounds like a plan. I’ll start preparing structured notes and would love your feedback after my next meeting.”
Direct Manager:
“Definitely. Remember, feedback is just a way to help you grow. I’m here to support you and provide feedback along the way.”
Engineer:
“Thanks for your support. I’m excited to improve and make a positive impact.”
Post-Scenario Tools
Curveball Mode (Optional)
Introduce one of the following mid-roleplay to test adaptability:
- The feedback includes something unexpected or unfamiliar, like a new skill requirement.
- The engineer feels defensive and struggles to accept the feedback initially.
- A new piece of feedback arrives during the discussion, adding complexity.
Reflection Checklist
As the Engineer:
- Did you approach the feedback with openness and a willingness to improve?
- Did you ask clarifying questions to fully understand the feedback?
- Did you seek actionable advice on how to improve?
As the Direct Manager:
- Did you provide clear and constructive guidance?
- Did you reassure and support your report while encouraging growth?
- Did you help translate feedback into actionable steps?
Common Mistakes to Avoid
- Becoming defensive or taking feedback personally.
- Failing to seek clarification or understanding of the feedback.
- Ignoring the feedback without creating a plan for improvement.
Pro Tip
Receiving feedback from higher-ups is an opportunity for growth. Approach it as a learning experience, and you’ll not only improve but also demonstrate your commitment to personal and professional development.