Addressing Passive-Aggressive Behavior in the Team

team-cultureMid10–15 min
How to Use This: Conduct this roleplay with 2–3 people, or try it solo by embodying each role. Introduce curveballs to test flexibility. Reflect afterward to assess effectiveness and areas for improvement.

Roleplay Scenario

Scenario Overview

You’ve noticed a pattern of passive-aggressive behavior in team meetings, where subtle comments and sarcasm are stifling open communication and affecting team morale. Your goal is to address this behavior constructively, fostering a more positive and open team culture.

Roles & Setup

Role A – Team Leader (You)
You’ve noticed the behavior and want to address it without calling anyone out.
Your goal: Encourage open dialogue and promote a positive team environment.

Role B – Team Member
You’ve shown some passive-aggressive behaviors but might not fully realize their impact.
Your goal: Engage in the conversation, recognize your behavior, and commit to positive change.

Role C – Observer (Optional)
You’ve noticed the behavior but aren’t directly involved.
Your goal: Offer observations and support the leader in fostering a healthy discussion.

Suggested Openers

Team Leader:

  • “I’ve noticed some tension in our meetings lately, like sarcastic remarks or dismissive tones. I think addressing this openly could help us all communicate better.”
  • “Let's talk about some communication patterns I've noticed that might be holding us back from being as effective as we can be.”

Team Member:

  • “Yeah, I’ve felt that too. I’m open to figuring out how we can improve this together.”
  • “I’ve noticed the tension as well. I’m ready to work on making our meetings more positive.”

Observer:

  • “I’ve seen it too, and discussing it could really help us collaborate better.”
  • “I think it’s great we’re taking a moment to address this. It’s important for our team’s success.”

Sample Roleplay in Action

Team Leader:
“I wanted to talk about some behavior I've noticed in our meetings, like sarcasm or dismissive comments. These things can make it hard for everyone to feel comfortable speaking up, and I think we can work on improving that.”

Team Member:
“I’m glad you brought this up. I’ve probably made comments that didn’t come across well. I didn’t mean for them to be discouraging.”

Team Leader:
“Thanks for being open about it. It’s easy to slip into these habits, especially when we’re under stress. Let’s focus on being more direct and supportive with our feedback so everyone feels heard.”

Observer:
“I’ve noticed similar issues, and I think having some ground rules for our meetings could help us keep things constructive.”

Team Member:
“That makes sense. Maybe we could also do a quick check-in at the end of each meeting to see how we’re feeling about our communication.”

Team Leader:
“I like that idea. Let’s try it and see if it helps. I appreciate everyone’s willingness to work on this. We’ll also plan a follow-up to see how we’re doing.”

Observer:
“Agreed. Let’s keep supporting each other and encourage open, respectful communication.”

Post-Scenario Tools

Curveball Mode (Optional)

Add one of these during the roleplay to test adaptability:

  • A team member insists there’s no problem and gets defensive.
  • Someone brings up a specific incident that causes tension.
  • The conversation veers off track, focusing on unrelated stressors.

Reflection Checklist

As the Team Leader:

  • Did you create a safe space for open discussion?
  • Did you address the behavior without singling anyone out?
  • Did you propose actionable steps to improve team dynamics?

As a Participant:

  • Did you engage constructively without becoming defensive?
  • Did you acknowledge your role and commit to change?
  • Did you contribute to finding solutions?

Common Mistakes to Avoid

  • Making the conversation feel accusatory.
  • Ignoring the behavior and hoping it goes away.
  • Focusing on blame rather than solutions.

Pro Tip

Frame the conversation around shared goals and team success. Encouraging openness and respect will lead to a more collaborative and effective team environment. Follow-up actions are essential to ensure long-term improvement.